We Al Rajhi Bank care of our Customers to provide the highest levels of service & be satisfied , we would like to inform you that if you are not satisfied with Our Services Or Products Experience, Please inform us through one of following channels:
• Email to Complaints Unit: ClientsComplaint@alrajhibank.com.jo
• Direct phone to Complaints unit : 06 - 56100818
• Scan ( QR ) found in Our branches.
• Customer Service Center : 06 - 5633030
• Fax No. : 06 - 5603650
• Bank's page on social Media (Facebook).
• Visit us at Our Location / Head Office / Complaints Unit : Amman – Shamiseni .
In Case You Are not satisfied with the bank’s response with Complaint submitted, you have the right to Direct Central Bank of Jordan through One of following Means:
• Contact Financial Consumer Protection Dept. : 00962- 6 - 4630301
• CBJ’s Website , Please click here https://www.cbj.gov.jo/Pages/viewpage.aspx?pageID=139
• Send an email to FCP : Fcp@cbj.gov.jo
• Visit CBJ’S Location at Downtown, OR CBJ’s Branches: Irbid - Aqaba.